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When it comes to choosing a service provider, you want a company that not only delivers exceptional results but also values your experience from start to finish. At ASTERA, we go above and beyond to ensure our clients receive the highest level of service and care. Here’s why our customers love working with ASTERA:
EXCELLENT Based on 665 reviews Nell Schneider2025-02-12Trustindex verifies that the original source of the review is Google. Excellent service--on time--reasonable pricing. Terrie Sobeski2025-02-12Trustindex verifies that the original source of the review is Google. George was professional and very nice Cheryl Kennedy2025-02-11Trustindex verifies that the original source of the review is Google. Val was extremely professional and helpful. He was upfront with the total cost, came back same day with the needed parts, worked to find the best price for the parts saving me money, and made recommendations for future trade-in service on a humidifier. Will definitely use Astera services again and recommend them to other condo unit owners. Sam Nelson2025-02-10Trustindex verifies that the original source of the review is Google. Vlad was on time & great customer service.
Owner's reply
Thank you for your feedback! We’re glad to hear that Vlad was on time and provided great customer service. We appreciate your support! John Napolitano2025-02-09Trustindex verifies that the original source of the review is Google. I contacted Astera because I was not getting any heat in my baseboard heating system on the first floor of my home. Upon emailing them I received a response within the same day as well as numerous options for a in-home appointment and service. So they sent Steven who is one of the technicians for HVAC. Upon talking with him as well as inspecting the boiler in my basement he immediately came up with a plan. Steven spent a lot of time making sure I understood about what happened and why I was not getting any heat. He discussed with me what needed to be done and he made sure I understood. He completed all of the required work and I was very happy with the money that I spent for my total repair. This is the third time I have used Astera for issues in my home as well as my sister's home. I have been so happy with the service that I receive from Astera and will definitely continue to use them down the road. Thanks Steven John N Westchester
Owner's reply
Thank you John, for your positive review! We're happy to hear that our company provided quick and efficient service. David M. Lewin2025-02-09Trustindex verifies that the original source of the review is Google. Great service. The guy knew what he was doing. Timely. Got the job done right. Price was reasonable. I would definitely use them again.
Owner's reply
Thank you for your great review! We’re happy to hear that you had a positive experience and that our technician got the job done right. We appreciate your support and look forward to serving you again in the future! Mike Friedlander2025-02-08Trustindex verifies that the original source of the review is Google. Super responsive, professional, knowledgeable. HIGHLY RECOMMENDED!
Owner's reply
Thank you for your kind words! We’re glad you had a great experience with our service. Your recommendation means a lot to us! Reed Stevens2025-02-07Trustindex verifies that the original source of the review is Google. So far they are among the best service providers I have hired.
Owner's reply
Thank you for the wonderful feedback! We’re so glad to hear that you had a great experience with our service. We always strive to provide the best for our customers and your kind words mean a lot to us! Crystal Novak2025-02-07Trustindex verifies that the original source of the review is Google. Astera was able to come look at our appliance a few hours after my initial outreach. The technicians were friendly, trustworthy, and repaired our SubZero with no problem. I recommend them without reservation!
Owner's reply
Thank you so much for your kind words! We’re thrilled yo hear that our technicians were able to help and that you Subzero is working perfectly again. We truly appreciate your recommendation and look forward to assisting you again in the future!